WHAT INFORMATION DO WE COLLECT?
We collect information you voluntarily disclose to us. The website allows you to complete a form for the purpose of contacting us or making a general inquiry. By filling out these forms, you agree to send to us all the information you input into the forms, including the personal information you provide. As an example, the forms may prompt you to fill in your name, email address, telephone number, and reason for contacting us.
We may associate data you voluntarily disclose to us with the data we collect when you visit our website, as well as with data obtained from outside sources. By voluntarily disclosing such information to us, you expressly permit us to use your information.
Our website may also link to our pages on various social networking sites, such as Facebook, Twitter, and LinkedIn. If you become a fan, follow us, or otherwise interact with us on these social networking sites, then we may be able to personally identify you because we may be able to see whatever information you make publicly available about yourself on that social networking site. By doing so, you expressly permit this use of your personal information by us.
You should also be aware that if you include information such as your name in a comment on the website or on a social networking site, such information becomes public information, meaning that you lose privacy rights you might have regarding that information.
We may collect information when you visit our website. We may also use, collect, track, and store certain data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. As an example, we may collect data when you visit our website including but not limited to: your IP address, the website that referred you to our website; the search terms you used to find our website; your device information such as operating system, browser type, and device type used to access our website; wireless network and your mobile carrier; session information including how you used our website, and cookies or other technologies such as pixel tags.
We might use this non-personal information, for example, to better understand customer behaviors, improve our services and advertising, or to provide our customers with more useful information about our website and services.
We might combine the data we collect with information from outside records (e.g. demographic information and additional contact information) that we have received in accordance with the law.
WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one or more of the following ways:
- To provide and improve customer service - Your information helps us to more effectively respond to your customer service requests and support needs.
- To improve our website – Your information and usage information is used to better understand network behavior, trends, and detect potential outages and technical issues.
- To send periodic emails - The email address you provide in a form submitted on our website may be used to send you information and updates pertaining to your request, in addition to receiving occasional company news, updates, related product or service information, etc.
- To provide you with notices such as communications about purchases and changes to our terms, conditions, and policies.
- To communicate with you – via telephone, email mail, SMS, or other means – as may be required in the context of our business relationship related to your access or use of our services
- For internal purposes such as auditing, analysis to improve our website, or our advertising.
- For marketing purposes.
We limit marketing to a reasonable and proportionate level and only send you communications which we believe may be of interest or relevance to you. You can stop direct marketing at any time by following the unsubscribe link you will find on all the email marketing messages we send you. If you unsubscribe from our marketing communications, we may be unable to notify you of tailored services or offers to meet your needs. If you unsubscribe from marketing communications from us, you will still receive operations and service messages from us regarding your account.
HOW DO WE PROTECT YOUR INFORMATION?
We take the security of the information we collect and maintain very seriously. To prevent unauthorized access or disclosures, we utilize physical, electronic, and procedural safeguards to protect all the information we collect and maintain, including any personal information you voluntarily provide.
We implement a variety of security measures to maintain the safety of your personal information and to reduce the risk of accidental destruction, loss, unauthorized disclosures, alteration, or access, including:
- Password protection, encryption, and use of secure communication transmission software (known as “secure socket layering” or “SSL”) to protect our website;
- Placing confidentiality requirements on our employees and service providers;
- Destroying or permanently anonymizing personal information if it is no longer needed for the purposes for which it was collected; and
- Following strict security procedures in the storage and disclosure of your personal information to prevent unauthorized access to it.
Please be aware that, although we endeavor to provide appropriate security for the information we collect and maintain, no security system can prevent all potential security breaches. While we take technical and organizational measures to safeguard your personal information, no transmission over the internet can ever be guaranteed to be secure. Therefore, we cannot guarantee the security of any personal information that you transfer over the internet to use and any such transmission is at your own risk.
HOW LONG DO WE STORE YOUR PERSONAL INFORMATION?
We will store your personal information for as long as is reasonably necessary for the purposes for which it was collected. Where your information is no longer needed, we will ensure that it is disposed of in a secure manner. In some circumstances we may store your personal information for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax, or accounting requirements.
In certain circumstances, we may store your personal information for longer periods of time so that we have an accurate record of your dealings with us in the events of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your personal information or dealings.
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that website's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
Similar to other commercial websites, our website utilizes cookies and web server logs to collect information about how our website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website, and your IP address.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
It is our practice to not share your personally identifiable information with any third parties; however, your personal information may be shared with third parties who help manage our business and deliver services, such as IT service providers. These third parties have agreed to confidentiality restrictions and have agreed to use any personal information we share with them, or which they collect on our behalf, solely for the purpose of providing the contracted service to us.
DO WE SHARE YOUR INFORMATION WITH THIRD PARTIES?
We do not sell, trade, rent, or otherwise transfer your personally identifiable information to third parties.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE
Because we value your privacy, we have taken the necessary precautions to comply with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
CHILDREN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). This website is not for the use of children under the age of 13. We do not knowingly collect information or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at [email protected]. We will delete such data from our files upon request.
This policy was last modified on 7/28/2019.
Philo Law Firm, P.C., PO Box 16721, Irvine, CA 92623